Whether it be complex projects or new system implementation, your business has undoubtedly considered the question of how you can do business faster, better and more cost effectively than before. Business analysis is a methodology which will help you understand your business processes better and allow you to identify and remove aspects which are not adding value to your work or customers. The process focuses on your customer's needs and gives you an opportunity to better meet those needs by adjusting your services and work flows.

The benefits of doing business analysis can result in unprecedented levels of customer satisfaction, productivity improvement and profits. Regardless if you employ one business analysts or choose to contract a team of many, the documentation load which will be placed on your operation will be immense.

Correct documentation strategy and management is vital in ensuring that the information which is captured from your analysis is presented clearly and retains appropriate value for future reference. Analysis will be an input to future planning and specifications so its important to ensure that the authors understand and represent technical aspects concisely and accurately. At IDS we use our own delivery framework to ensure customer success and on-time results.

Consult with the Experts

IDS staff have many years of experience in working with analysis teams to create and manage documentation deliverables associated with business analysis. Our writers and staff are competent analysts which will ensure they can assist and provide you with the right kind of solution.

We also offer:

• Technical writing services for the production of materials such as user / administration guides, online help systems, product brochures, white papers or specifications.


• Developer services for the automation of common documentation processes and tasks.


• Documentation management services to assist in the versioning and tracking of all your communication assets.


• Multimedia Projects Management through our partners. From sales support CD/DVD's through to videos and corporate presentations, we can ensure that everything ties in with your product and service documentation.